contact@shorelinemetro.com (920) 459-3281

Shoreline Metro

We are a Way of Life!

Report a Meter Issue

Report a Meter Issue

ATTENTION CUSTOMERS:

If the meter is “faulty” and won’t accept coin payments, you must pay using the HotSpot app or HotSpot Fast Pay (QR code) OR move to a different parking space in order to avoid a parking ticket. Please report the faulty meter by filling out the form below. The Parking Utility will make the repair as soon as possible.

Reasons the meter may become “faulty”:

  • Battery is dead or almost dead
  • Coins are jammed in the slot
  • Moisture on the sensor
  • Extremely cold temperatures

NOTE: A meter will not show time on it if paying using the HotSpot app or HotSpot QR code. Please refer to the app or the receipt for valid time purchased for the meter (zone).

This should be today’s date.
Please check all that apply.
This is the Lot Number or Block meter is located (example 900 Block of N 8th Street).
This is the black & white number/letter on the meter. NOT the zone number on the decal.

Thank you for helping us serve you better!

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