Metro Connection Customer Satisfaction Survey

The following information is OPTIONAL:

Name

First

Last

Email

Phone

Please select the most appropriate answer for each of the following:

When scheduling an appointment, do you find the staff courteous and helpful? *

Always
Sometimes
Never

Do you find Metro Connection drivers conduct themselves in a professional manner including assisting you when needed and being courteous and helpful? *

Always
Sometimes
Never

How would you rate the reliability of service received by Metro Connection? *

Excellent (No Issues)
Good (Seldom Issues)
Fair
Poor (Many Issues)

How would you rate the affordability of the service received by Metro Connection? *

Very Affordable
Affordable
Fair
Not Affordable

How would you rate the safety of the service received by Metro Connection? *

Excellent (No Issues)
Good (Seldom Issues)
Fair
Poor (Many Issues)

When calling Metro Connection to reserve your trip, do you feel the process is: *

Quick, Easy and/or Convenient
Somewhat Easy and Convenient
Difficult and Cumbersome
Very Long, Difficult and/or Cumbersome

Are there any services, options or recommendations you would like to see Metro Connection consider or implement in the future?

Would you like Metro Connection to contact you so you can provide additional details? *

Yes
No

Please ensure contact information is completed if you select "YES" to this question.