On-Demand Service

Metro Connection is more than just paratransit service. Metro Connection provides on-demand service for customers of all abilities in conjunction with the fixed route transit system, Shoreline Metro. On-demand service is a shared-ride taxi service that provides curb-to-curb service for customers (door-to-door available by customer request). In other words, Metro Connection will pick you up at your residence and take you to your destination (and back again).

Metro Connection provides the following on-demand services:

  • Saturday Service to Kohler & Sheboygan Falls – Customers may schedule trips to and from Kohler and Sheboygan Falls (within service area) on Saturdays between 8:45 a.m. and 3:45 p.m. by contacting Metro Connection or scheduling trips in the Metro Connection On Demand app (see below). Fares are the same as the fixed route and can be used for both services.

Additional Resources:

  • For Trip Reservations by Phone:  (920) 459-3420, option 1
  • To Request a Self-Service Account or Assistance with the App:  (920) 459-3420, option 1

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